Shipping policy
Shipping rates
We offer shipping to most countries worldwide. Shipping costs will vary depending on the destination and the size of the order.
Processing Time
Orders are typically processed within 3-7 business days after inital purchase, after which it's shipped.
If we encounter any issues with your order, we will contact you as soon as possible.
Shipping Time
Shipping times vary depending on your location and products selected:
- USA: 3-7 business days
- UK: 4-14 business days
- Canada: 6-10 business days
- Europe: 4-14 business days
- Australia, New Zealand and Oceania: 10-20 business days
- Asia Pacific: 10-20 business days
- Latin America and the Caribbean: 10-20 business days
- North Africa and the Middle East: 10-20 business days
- Sub-Saharan Africa: 10-20 business days
Please note that these are estimates only and not guaranteed delivery times. Delays may occur due to customs processing, public holidays, or other unforeseen circumstances.
Lost or Stolen Packages
Once an order has been shipped, responsibility for the package transfers to the shipping provider. If an issue arises, we're always happy to help you contact the carrier and will do our best to resolve the problem.
Free Shipping Promotions
Free shipping promotions only apply to the United States, the United Kingdom, and European Union countries (Excluding EFTA countries - including Switzerland and Norway).
International Shipping
For international orders, please note that you may be subject to customs fees, taxes, or other charges imposed by your local government. These fees are the responsibility of the recipient and are not included in the shipping charges. Please check with your local customs office or email us at the email address below for more information.
If you have any questions about our shipping policy, please don't hesitate to contact us at support@artiss.shop
